BASES excluding VAT

1. Item(s)

The prices of our products are indicated in Euros all inclusive of tax or not depending where you are located (delivery address) or if you are a private individual or a professional

1.2 - In the event of order towards a country other than the Metropolitan France you are the importer of the products concerned. For all the products dispatched except European Union and Dom-Tom, the price will be calculated net of tax automatically on the invoice. Customs duties or other local taxes or right import taxes State are likely to be exigible. They will be payable by the customer and raise of its whole responsibility as well in terms for declarations as for payments to the authorities qualified organisms for your country. We advise you to inform you about these aspects near your local authorities.

1.3 - All the orders whatever their origin are payable in Euros.

1.4 - odilegilbertcreations.com. reserves the right to modify their prices constantly but the products will be invoices on the basis of tarif in force at the time of the recording of the orders subject to their availability.';

2. Order

On Internet: www. odilegilbertcreations.com.
Contractual information is presented in French language and will be the subject of a confirmation taking again this contractual information at the latest at the time of the delivery.

3. Confirmation

When you confirm my order after the process of order, you state to fully accept this one as well as the entirety of these General Conditions of Sale and without reserve. The data recorded by odilegilbertcreations.com constitute the proof of the whole of the transactions passed through odilegilbertcreations.com and its customers. The data recorded by the system of payment constitute the proof of the financial transactions.

4. Avaibility

Our offers of products are proposed within the limit of stocks available. You of the exactitude of your co-ordinates ensure: name, addresses and telephone number. To check at the time of the order, article by article, that the number, the color, the size, the price are well taken into account in your purchase order. When a product is not available any more, this one posts SOLD OUT and it is not possible any more for you to order it

5. Delivery

The products are delivered to the address of delivery you indicated during the process of order. odilegilbertcreations.com is dependent by contract with the Post office and all the sendings will be done via two postal services: MAX letter or Colissimo Expert with Insurrance for France,U.E and the rest of the world.
The delivery cost are automatically calculated as soon as you constitute your basket of purchases and appear in the rising final one at the time when you finish your order. When we treat your order and process with the sending of the parcel we will transmit you by e-mail the number corresponding to your parcel. All the custom charges incurred are the responsibility of the customer. In the event of loss or of deterioration of the product during transport, the customer will have to inform the conveyor of it as fast as possible.
The port will be done via the Colissimo service of the Post office, and you will be able to follow your parcel by typing your number on the following site:
www.colissimo.fr
In the event of unusual delay, a mail will be addressed to you.

6. Payment

All the orders dispatched in France are expressed in Euros all inclusive of tax (19,6% VAT). odilegilbertcreations.com will accept your payment with one of the following bank cards: VISA, MASTERCARD.

Your paiement is securised by Paybox.

We may ask further information about your identity in order to secure the payment.

7. Return/exchange

odilegilbertcreations.com is committed to providing you products of high quality. If you are not satisfied with your order, odilegilbertcreations.com commits itself to exchange or refund you the products concerned. The expenses of sending and return will be then payable by you. You have a 7 days deadline as from the date of reception to return us the products. If you want to return undamaged or complete items, the cost of return will be payable by you. The contents of odilegilbertcreations.com want to be precise, however, no responsibility is assumed by Odile Gilbert.

Products on sale can not be returned nor exchanged.

Unidentified returns may be returned to the sender.

Broken, incomplete or used products may not be returned nor exchanged, or will be returned to you and the cost of the shipping will be payable by you.

All additional requests for information must be addressed to: Contact@odilegilbertcreations.com

8. Security

odilegilbertcreations.com uses a secure socket layer (SSL) protocol to protect your information against any leakage or misuse. Credit card transactions are processed via Paybox System.

We adopted the process of encoding SSL but we also reinforced the whole processes of jamming and encoding most effectively to protect, as much as possible, all the significant data related to the means of payment.

9. Iinformation / Order follow up

Contact concerning the products and orders Follow-up :

contact@odilegilbertcreations.com

Tel : (33) 2 47 92 39 69';

10. Intellectual property

All the texts, comments, works, illustrations and images reproduced on the website odilegilbertcreations.com are reserved for the title of the royalty and intellectual document of title worldwide. For this reason and in accordance with the provisions of the Code of the Intellectual Property, only a private use is allowed unless special dispositions are previously made, following the code of the intellectual property. Any other use is constitutive of counterfeit and sanctioned with the Intellectual document of title except preliminary authorization of odilegilbertcreations.com. Any reproduction total or partial of the catalogue of odilegilbertcreations.com is strictly prohibited.

11. Responsability

The offered products are in conformity with the French legislation into force. It rests with to you to check near the local authorities the possibilities of import or use of the products or services that your plan to order. The reproduced photographs and texts illustrating the products presented are not contractual. Consequently, the responsibility for odilegilbert.com could not be committed in the event of error in one of these photographs or one of these texts. odilegilbertcreations.com could not be held for person in charge for the inexecution of the contract concluded in the event of unavailability or out-of-stock condition of the product, of cause beyond control, disturbance or all-out strike or partial in particular of the mail service and means of transport and/or communications, flood, fire. odilegilbertcreations.com will not incur any responsibility for all consequential damages because of present, trading loss, loss of profit, loss of chance, damage or expenses.

12. Applicable duty - complaint

This contract is subjected to the French law. The language of this contract is the French language. In the event of complaint, the French courts will be only qualified.

13. Personal information

odilegilbertcreations.com is committed not revealing with thirds information that you communicate to us. Those are confidential. They will be used by its internal services only for the treatment of your order and that to reinforce and personalize the communication and the offer cultural and produces reserved to the customers of odilegilbert.com. Consequently, in accordance with the French data-processing law and freedoms of January 6, 1978, you have a right of access, of correction, and opposition to the personal data concerning yourself.

For that it is enough to us to make the line bid of it or by mail by indicating your name, first name to us, addresses and if possible your customer reference:

contact@odilegilbertcreations.com

Monsieur AGENCY / ODILE GILBERT

2 Grande Rue

37600 Loches

France